[Resolved]  Kotak Mahindra Bank — Pathetic customer service and big time cheaters

Address:New Delhi, Delhi, 110009

It is the worst bank i have ever seen or heard. Pathetic customer service. Such irresponsible banking staff, you cant find in any bank. I opened junior account and also another savings account with kotak mahindra in 2015, nov.
Their erratic staff promised junior kit and coupons on the opening of the account. I also went ahead and bought an insurance plan wherein again, the final product was way different from what was offered.
On top of that, without any intimation or call, they keep deducting money from the saving account in the name of the amb maintenance.
I want to go ahead and don't want to keep any association with such bank where the customer care number is also paid and the customer is made to wait for hours with finally no response.
Disgusting bank!!!
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Kotak Mahindra Bank Customer Care's response
Apologies for the inconvenience. We would be glad to help you. Plz write us at solutions.[protected]@kotak.com along with contact/account number. ^Team Kotak
Complaint comments 

Comments

Without my knowledge, amount of around Rs.228/- is debited from my Kotak bank savings account (acct.No:- [protected]) as auto-debit . Without any intimation/permission, how did you debit amount from my account???Are you try to cheat customers?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information