[Resolved]  Kotak Mahindra Bank — Pathetic Customer service

Address:	Kolkata, West Bengal, 700001
Website:	www.kotak.com

Dear Sir,

I have been tryin to ope for the net banking view services from your brabourne road branch and this thing i am trying since 5 months.

The story is like this : -

1. first time they gave us the form for net banking and we made it signed from our proprietor and gave them back. After few days they said that the sign is not matching so they gave another form.

2. again we made it signed from the proprietor and gave them back. After few day our executive went to ask for the ID and password. Their answer was that they have lost the form given by us so again they gave us a form.

3. Again we made it signed from the proprietor and gave them back.After few days our executive went to them for asking about the ID and {password and their response was that this will be dispatched to the mentioned registered address. Fine we had agreed to that. After 20 days we again went to the branch and they said that the courier came to the registered address but was reverted back. My question is we receive all the posts and their post only was reverted??

4. Again they gave a form and we made it signed from the proprietor and they said this time they will make sure that the thing is done for sure. We submitted a form and after 10 days we went to the branch and asked about the ID and Password. Now their response is that the ID and Password is dispatched from HO on 13th of July and today is 20th of July and i don't trust them anymore.

I want to close all the business accounts which we have in kotak group.

PATHETIC CUSTOMER SERVICE

PURPLE
ACCOUNT NUMBER :[protected]
CRN :[protected]
PHONE : - [protected]
BRABOURNE ROAD BRNCH

Regards.