[Resolved]  Kotak Mahindra Bank — Pathetic Personal Banking Services

Address:New Delhi, Delhi, 110090

Pathetic customer service. Never had such bad banking experience. They are frauds. They deduct money from customers accounts for opening account & tehn never approach the clients. Their executive shows their bad attitude, they are even not bothered to update clients about the status. False promises by customer care for supervisor call. Non responding call center. They respond to Customer without checking things. Would never recommend to anyone.
Having a very bad experience with Kotak. People please avoid this bank...its not meant for average working class people. They will ruin your little savings.
Contact No. [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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It has been more than 15 days & Kotak employees are not even interested to respond on their customers queries. Kotak executive called me & promised me to resolve this issue on priority but still I have no update. Rs. 10k has been deducted from my account more than 15 days ago but kotak employees are not even bothered to look into this matter. False promises by customer care for regular updates. This kind of practice shows how much they are dedicated towards their customers. i will never ever recommend anyone for kotak & perhaps they are not concerned about that.


Poor, Poor & Very Poor Services. Worst banking experience I had with Kotak.
Hi Nitin,

Sorry for the inconvenience caused to you. We would be glad to address your concerns, please elaborate your issue along with your account / contact number at solutions.[protected]@kotak.com for further assistance.

Regards
Kotak Team

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