My brother is getting tortured by your god damn bloody branch in bangalore for trying to close personal loan.
He is being made to make multiple visits with bs new reasons every single time. They are trying to exploit more money in the name of additional loan closure charges.
We have the money to close the personal loan account with a single payment, but we are being harrassed to make multiple visits and asked to visit with a new bs justification/reason everytime.
The fact is the customer service idiots do not know anything about the process and they are idiots. All they know is to make the customers visit billion times before the account is closed. Uneducated morons, no manners, no work ethics.
They will make million phone calls if you miss a payment, but they will not show the same level o[censored]rgency when someone wants to close the loan. Bloody useless banking process.
They are able to do it because there is no law to stop these businesses from harrassing the general public.
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