[Resolved]  Kotak Mahindra Bank — Personal loan high preclosure charges

Address:Chennai, Tamil Nadu, 600039
Website:www.kotak.com

I took kotak mahindra personal loan one year back. My loan account number is 59788927. I was told there will be zero preclosure charges after one year.
Now when it try to preclose the loan, i was told it is 5% of principal amount.
This is a very unfair and unethical of kotak to lure people to get loans saying zero preclosure charges and then asking them to pay a hefty 5%.
This very bad experience has left me shocked and i am looking for further
Coarse of action
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May 23, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Kotak Mahindra Bank Customer Care's response
Trust you have received our mail addressing your concerns. ^Team Kotak
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