Kotak Mahindra Bank — Poor service

Address:560066

I visited the bank of whitefield branch on 4th july and then i was told the person who take care of operations has not come and i should come after lunch time then again i went on 5th july to submit a request for changing my signature but the person was so rude first he asked me about the signature proof and all and when i said that i am carrying all the proof then he said that server is down and come next week.. I mean what kind of service is this just neglecting the job responsibilities.

Will take this to higher authorities and social media

Regards,
Arpit sood
[protected]
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is a salary and zero balance account. A complete fraud is this from kotak bank. Planning to take this issue to higher level and will try fullest to move my company's account to some other bank.

TBMS charged 1373
Kotak Mahindra Bank Customer Care's response, Jul 6, 2017
Verified Support
We are sorry to hear that there are Charges levied to your account. We would like to obtain additional details so that we can properly address your concerns. Please email us at solutions.bank@kotak.com along with CRN and we’ll reach out. Thank you. ^Team Kotak

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information