Kotak Mahindra Bank — Rd maturity date extended without any notice. | |||||
Honestly the staff sucks and you guys owe it. My RD maturity was schedule on 11/03/2016 but they changed it without any notice to 5/04/2016. Complaint raised on 11/03/2016 but still they are trying to find out what the exact problem is even after a complete information was provided in email (The Fact they were not bothered to read the mail I sent to them). On 18th the Branch ask for RD number (I mean who made them Manager/Branch operational manager?) They need to know first what is my RD number what they might have got from a single click and the Operational Manager - sir I know everything but in fact you don't know anything. Branch-Customer Care-Customer Care floor manager-even the Nodal are least bothered to solve this. All they have made is a Merry go Round where they are standing in the center and customer is rotating round and round. unauthorized transaction is as per their TOS and asking for it's interest is a big crime where customer had called their customer care for 10+ time and still they are trying to find out the issue. Kotak Mahindra Bank truly Sucks - a co-op or a PSU bank are much more efficient as compare to their staff. Best Compliments to, Kotak Mahindra Nerul East Branch, Ref no: 1/[protected] Ref no: 1/[protected] (Raised on 22/03/16 to nodal) Even they are sleeping. To all the efficient team read the Mail first before commenting any thing silly. Was this information helpful? | |||||
|
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
My co-operation? So what am doing since 11th march?
Can you please do let me know who is your concern department as this issue is already being raised with
1) Branch
2) Customer Care
3) Nodal
and all what I got is a generic answer, seems like they all are just avoiding so that the RD will get mature as per your maturity date.
Still let see, what will be the outcome.
Can you please do let me know who is your concern department as this issue is already being raised with
1) Branch
2) Customer Care
3) Nodal
and all what I got is a generic answer, seems like they all are just avoiding so that the RD will get mature as per your maturity date.
Still let see, what will be the outcome.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
4806
Pending
0
Resolved
1326
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team