Kotak Mahindra Bank — RECEIVING SPAM SMS Daily and they are not unsubscribing my phone number

subhaosubho

Address:

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E) Mumbai Mumbai City District Maharashtra India - 400051

Kotak Mahindra Bank has rejected my request to Unsubscribe my phone number. They are constantly sending me promotional sms on a daily basis. I have approached their customer care email and phone number...but They denied to Unsubscribe my phone number. I am being harrassed as I am am old person with ailments...and they are completely ruining my life and bombing my phone number with lots of SPAM SMS to open a bank account. I do not want to Open a bank account.
Kindly report this issue and do the needful to stop customer harrasment.

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2020

Kotak Mahindra Bank Customer Care's response Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak

Nov 25, 2020

Updated by subhaosubho How can I complain on

Social.[protected]@kotak.com ??

Dec 07, 2020

Updated by subhaosubho Kotak Mahindra Bank is constantly sending SPAM SMS on my phone number. In the reply section the email id they mentioned is protected. So how can I contact them? This is completely customer harrasment. Kindly unsubscribe my phone number.