Kotak Mahindra Bank — Recovery agent misbehave loan account number SPLN67063551

Address: D-10, No.1 & 2, Local Shopping Centre IInd Floor, Vasant Vihar, New Delhi-57

मैंने कोटक बैंक से 3 साल पहले लोन था 848000 का और लास्ट मंथ उसकी ईएमआई टाइम पे की कभी भी बाउंस नहीं होने दी. लेकिन लास्ट ईएमआई और अप्रैल को जानी वो किसी मेडिकल की प्रॉब्लम से ओवरड्यू हो गई वो 20084 की ईएमआई थी उस ईएमआई का 13000 मैंने 03/05/2025 को जमा कर दिया. लेकिन बैंक के कलेक्शन एग्जीक्यूटिव और रिकवरी एजेंट मुझसे अपमान जनक बाते करने लगे और धमकी देने लगे की अभी पे करो वरना तुम्हारे रिलेटिव को कॉल करने और चोर बोलने लगे
माँ बहन करने की धमकी देने लगे कॉल पर.

में उनकी बात चीत और पेमेंट के स्क्रीन शॉट भी अटैच कर रहा.

I took a loan of 848000 from Kotak Bank 3 years ago and I paid the EMI on time last month and never let it bounce. But I got to know about the last EMI in April that it became overdue due to some medical problem. It was an EMI of 20084 and I deposited 13000 of that EMI on 03/05/2025.
But the bank's collection executive and recovery agent started talking to me in an insulting manner and threatened me to pay immediately or else they would call my relatives and call me a thief. They also threatened to abuse my mother and sister on the call.

I am also attaching the screenshots of their conversation and payment.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
 
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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