[Resolved] Kotak Mahindra Bank — re:credit card status

SrikanthPrabha

from Delhi, Delhi

Address:

500072

I have applied for credit card in the month it's almost more than 30 days and the status it's showing being processed from last 25 days. Can tell me what is the meaning of it. My app reference no.[protected] is. I got message on 19jan2018 saying check your application status after a week. But still i am seeing being processed. Who do i contact regards this for exact reason and contact number

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Mar 16, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

Kotak Mahindra Bank Customer Care's response Hi! Thank you for your interest in Kotak Credit Card.

We have received your application vide application reference number[protected] on 18th Jan, 2018.

Further we wish to inform you that, your application is under process and we would need some more time to process your application.

Please note : it takes a minimum of 21 working days for the processing of the application from the date of receipt.

At Kotak Credit Cards, we make card usage simple for you.

You can now view your application status online by visiting the link below.
https://www.kotak.com/j1001card/CardStatus/statusform.jsp

Just fill in your application form number or application reference number and view the status instantly.
Appreciate your patience in the interim.^Team Kotak

Feb 13, 2018

Updated by SrikanthPrabha Hi team,
I didn't receive wel-come kit after the kyc verification and receive a sms like your wel come kit has been dispatched several times..

And also,
Facing problem in interbank opening at time password generation asking debut card details but no details at my end.. So please take the issue on priority and provide soluntion as as possible..

Regards,
Srikanth ravula

Feb 13, 2018

Updated by SrikanthPrabha Thanks for update..