| Address: | Hyderabad, Andhra Pradesh, 500076 | | Website: | www.kotak.com/nri-banking.html |
I have contacted on agent in Hyderabad regarding Car loan, He said he will help me out and he said he will send me the application form. After few days he said I need to take some investment plan, I said I will look into it. I asked about he car loan process he said I need to take must investment plan then they will consider NRI car loan, This is very annoying and How does bank works like this? Then he stared giving me explanations that they cant send any application to overseas by post/scan and person should be in India. I asked him how our allowed to send me application if i take the plan? He said he took authorisation from my manager? Is this bank works like this? As a NRI customer and I have opens NRE/NRO account with you...I'm not at all happy?
I need clear clarification on this? Do you really link and force customer to take Investment plans?
I work for RBS and I do know the rules and regulations of bank.
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