Kotak Mahindra Bank — regarding lifetime zero balance savings account cheating

Address:

Hyderabad, Andhra Pradesh

I am an it employee at techmahindra, hitech city. Kotak team in our sez branch offered me to open lifetime zero balance savings account and i did.

But without any intimation, my account was debited with 472 rupees every month for four months and i wonder that kotak didn't bother sending any mail or message regarding this.
When i checked my passbook, the amount of almost 2000 rupees was already debited.
I went to kotak team in our office branch and enquired regarding this. They simply say that they don't know why it's getting debited and hinted that the coupon code for techmahindra employees might not be properly used while opening the account which is completely their problem and not mine. I want my money credited back to my account. This is completely fraud if kotak decide not to credit our money back as the issue is with your team in hitech city who doesn't know how to open life time zero balance savings account. Surprisingly i am getting message alert now after removing the balance from my account that i need to maintain the minimum balance.

Hoping for a reply and the solution very soon. You cannot just trick people into life time zero balance savings account and deduct money. This is not acceptable. Be responsible.

Thanks,
Hemanth kondeti.