[Resolved]  Kotak Mahindra Bank — regarding loan emi bounced

Address:Bangalore, Karnataka, 560043

Hello

Got a message from kotak saying the emi through ecs has bounced, where as my account had more than sufficient balance the day emi was to be deducted. There was no transaction from kotak for this. Later i called kotak customer care and the executive told me that there was some technical issue and my emi will be auto deducted without any bounce charges. Till date that has not been deducted and i continuously getting messages/emails from kotak to pay the emi.

Please resolve the issue.

Regarding loan a/c ispl60502

Thanks
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Feb 19, 2018
Complaint marked as Resolved 
EMI was deducted through ECS the next day of raising the complaint. Thanks
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].
Complaint comments 

Comments

My self Ganesh Ramchandra Ghodake having CRN[protected]
also loan a/c no. SPLN60471242. My PL's emi deducted from PNB on date 5th of every month but this month emi was not deducted even though sufficient amount in PNB Ac/ no. why this happens i dont know
Respected sir,
my complaint no.1-[protected].
when it will credit to my a/c or beneficiary a/c.
please you will do the same soonly.
thank you.

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