[Resolved] Kotak Mahindra Bank — regarding loan emi bounced

awalanchal

from Gurgaon, Haryana

Feb 12, 2018

Address: Bangalore, Karnataka, 560043

Hello

Got a message from kotak saying the emi through ecs has bounced, where as my account had more than sufficient balance the day emi was to be deducted. There was no transaction from kotak for this. Later i called kotak customer care and the executive told me that there was some technical issue and my emi will be auto deducted without any bounce charges. Till date that has not been deducted and i continuously getting messages/emails from kotak to pay the emi.

Please resolve the issue.

Regarding loan a/c ispl60502

Thanks

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Feb 19, 2018

Complaint marked as Resolved

EMI was deducted through ECS the next day of raising the complaint. Thanks

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].

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Comments

Ganesh Ghodake

from Delhi, Delhi

Feb 12, 2018

My self Ganesh Ramchandra Ghodake having CRN[protected]
also loan a/c no. SPLN60471242. My PL's emi deducted from PNB on date 5th of every month but this month emi was not deducted even though sufficient amount in PNB Ac/ no. why this happens i dont know

venbal

from Ayyampettai, Tamil Nadu

Feb 13, 2018

Respected sir,
my complaint no.1-[protected].
when it will credit to my a/c or beneficiary a/c.
please you will do the same soonly.
thank you.