Kotak Mahindra Bank — Regarding moratorium offer issue

Respected sir
i have apply for registration moratorium installment in the month of june, july and august 2020 but bank had debited installment in my saving or loan account in lockdown period. its wrong with me. And also they increase installment surplus chargees with me. my loan case number CE 590312. please check my loan account details in your system. and take action regarding my issue
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