Kotak Mahindra Bank — regarding personal loan

Preeti8050

from Hyderabad, Telangana

Address:

500081

I applied for personal loan in Kotak. They took document on 30 Nov 2017 and told me that it will done in 4-5 working days, But today it's been more than 20 days and It's not done just because they don't care about their customers. The thing which should not take 2 hours also they took hole week(Verification).They also don't care of any mail communication from customers. I did mail I did calls and many follow up for my loan process but I am feeling really helpless with this personal loan process. I never had a account in Kotak so I don't know about other banking but please be careful while taking loan if at all when you need in less time duration. I am facing problem, for what I applied loan for I didn't get in that time duration also. Still they making me roam for completion of this process

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Comments

శ

శివ శేషేంద్ర

from Bengaluru, Karnataka

5 weeks passed, Kotak Mahindra bank has charged me 12900 as I had cancelled product and EMI. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase I made. Their policies are not clear and they have many hidden charges. They enable EMIs without even asking permissions. They disable EMIs on their own without any permission. They charge for this EMI conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud Kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as I have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this Kotak Bank is doing in every account.