Hello - someone from kotak bank is harassing me and my family since a month.
They are asking us to do settlement for a personal loan that my late father borrowed. On checking my records, i found that my father had borrowed this loan in 2007... And out of 24 emi he had paid of 19 emi.. Only 5 were pending.
However, my father documentation also mentions that he had paid insurance fee of 5132 rupees while borrowing the loan. So, after his demise, the insurance company becomes liable to pay-off the remaining amount. I tried explaining this to the recovery agent, but they are lying and telling us that there is no insurance attached and that we must pay-off the remaining amount. They are also not providing any kind of loan documentation to us... And are threatening us with legal suit..
After my father, i have a small family of 3 people.. And it is not possible for us to pay-off the remaining amount. Please help...
Loan details :
Abn amro acc # 9404212
Name : rajesh kanubhai parikh
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