Kotak Mahindra Bank — Requesting for policy related recovery

Address:24/14, Subam nagar 2nd Street, kancheepuram, Mangadu, Tamilnadu 600122

Dear sir & madam,

First of all I inform you that am totally disappoint for banking with kotak bank .

My issue is one of your insurance related person call me on [9/08/2023] for sale the product of life insurance at approximate time is 4:25 i received the call .
Then he pitch the product with wrong commitment and generate lead by her self for the business purpose .am completely said I don't need but he said this one is non payable fully free from the government scheme and mandatory for every kotak account holder . Then I getting one Message from kotak in that message amount will be deducted for the purpose of insurance . I need clarification and let get my money back to my account and close that Insurance . this one I don't need . this happened with out my concern so that kindly do my needful with soon as possible .

For your reference I attached that person mobile number and insurance copy then mount deduction statement

My Account num : [protected]
My mobile num : [protected]
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2023
Kotak Mahindra Bank Customer Care's response
Hey! We're so sorry to hear about your experience. Please allow us some time so that we look into the matter and update you soon. ^Team Kotak 
Aug 12, 2023
Updated by Jones Albin
Plz following issues and solved it
Aug 18, 2023
Updated by Jones Albin
Thank you for resolving sir or Madam 🙏
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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