[Resolved]  Kotak Mahindra Bank — reversal of multiple charges in multiple account

Address:f/74 GoyalComplex nr sandesh press, Ahmedabad, Gujarat, 380054

1 I have Been Charged 118rs. Multiple times in my daughter minor saving account no [protected].
These charges are of rd installment failure. I was told by Ex.Branch Manager Kunal Uttamsingh that close your rd as you are been upgraded to privy you dont need to maintain rd & he has reversed rd amonut and closed my rd and told me minimum 10 times that your charges will be reversed.i was maintaing my rd but he told me that no need to pay in rd.

2. Debit Card Charges in 2current account which was told 100 times that it will be reversed by evening every time i got same answer by Bm Kunal Uttam Singh.

3. I was fooled for six month for privy account. Your account will be upgraded to privy today.again i call after one week it would be upgraded by evening i recived same answer for six month.

4. Grouping of accounts was done in two groups.
I was told all accounts will be grouped in one group. which was totally wrong commitment

5. Big Fraud was done by Mr nikhil while opening my daughter demat account. I was told that account is totally free no annual charges in account. big thing was that he come to my house and told sir need 500 rs cheque for opening of demat account which will be reversed in saving account after opening account i was told by same person mr.nikhil that are account opening charges. There was no answer from Bm Kunal Uttamsingh for reversal of 500rs.

I have visited branch twice or thrice a month and there is same answer from branch manager today evening your charges will be reversed. And now there was one new news that kunal uttamsingh was transferred to some another branch

I am fooled many times but i was letting it go but now it is enough

Please Resolve all my problem asap
Else i have to go legally with bank

Regards
Girish Kandhari

ACCOUNT IN KOTAK MAHINDRA BANK
JUDGES BUNGLOW BRANCH AHMEDABAD
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Jun 6, 2019
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jun 06, 2019
Updated by Girish Kandhari
Not resolved
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