Kotak Mahindra Bank — Reverse charges regarding

Address:

Pondicherry, Puducherry

My name is k.jayaprakash, account no[protected]. This account opened 2014 aug. This is my salary account but now in oct 2016 changed to saving account. Average balance 10k maintain account. Actually I perfectly maintained in 20k. Suddendly without intimation to detect nov & dec 2016 non maintained charges. First account open in santhome branch. But pondicherry is my native place.already complaint registered to pondy branch. Ing bank is service oriented bank but kotak name change service is very worst. Please kindly reserse the amount as early as possible.