Kotak Mahindra Bank — Seeking explanation about Current Account(GTA) owned by me is ceased by your bank without any intimation and explanation.

Address:411028

I am holding an Current Account(GTA) in East street branch. I am using this account from past 3 years. Today i am unable to login and my access is denied and for no cause or no reason for this action is informed to me. Also as a customer service I have never ever received any call or updates from any of your relationship manager.
Hence requesting you to explain the proper cause for you act and according to me it's not justified. Hence i shall be permitted to operate the same account immediately.
Sincerely,
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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