Kotak Mahindra Bank — Soonest settlement and clarification needed from Kotak for credit card which is affecting my credibility

This is regarding a credit card from Barclays i was having in 2007 and 2008. Itz close to 15years, out of the Blue i received calls from your agents to settle credit card dues. Even initially i wasn't aware that this is about Barclays Kotak agents calling. As i denied that I'm not having any credit card from Kotak, your agents begun abusive, even threatened to visit me to harm me physically. As the agents were calling in early 2020, after so many abusive calls, one agent only clarified that this is on behalf of Barclays credit card. Then i asked for statement because he demanded 12000/- to settle things. The agent first said he will arrange the statement, then vanished.
Then no more calls. Now these days again receiving calls, requested for statement to varify the things, no statement received from any of your agents. How come it is possible i am staying in same address and same city, i have so many loan accounts and credit card accounts, only i have overdue amount in 2020 was 12000/- informed by your agents and in 2022 it is 43000/-. Is it ethical to call people, abuse them, threten them and when asked for statement, your agent vanished.
Recently one of your agent shared an email when requested for statement, attached for your kind reference.
I'm a genuine tax paying citizen, don't have any intention to delay or defying any dues i have taken from any institutions. It is surprising after 13years Kotak on behalf of Barclays suddenly demanding money from me, if so you are requested to share the statements so that this matter needs to close soonest. Itz unnecessary harrasment from you side.
You are requested to share the statement and due evidence that i willfully didn't pay my dues what mentioned by Kotak, so that it needs to be settled soonest. Also this letter DTD. 25th Jan, 2012, why this letter only, before asking money from a person, statement is important. Else how come your agents will demand any amount whatever they find easy!!
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