Kotak Mahindra Bank — the bank officer have cheated me by offering loan @ 10.99 % and pressured me and confirm ok and transferred loan without my prior

Address:	Pune, Maharashtra
Website:	Geogle

The bank officer have cheated me by offering Loan @10.99 and sanctioned loan @ 11.99. I have asked them to give me fresh loan but they said you r not eligible so I asked them to transfer my HDFC loan only and give remaining amount in hand. But still they have closed Axis Bank loan also without my prior permission and documents which was @ 11.49%. They have pressurised me and confirmed OK from me and assured me that only one loan will be closed and the remaining amount will be given in Hand. as per telephonic talk with Gauri. Now they r pressurising me to give a cheque for canceklling the loan and no foreclosure charges will be levied for the closuire. before 8 days I asked them to give in writing the are not giving me the same in writing, , Tell me is it true they will not charge any closure chargesn if I give them a cheque for closure