Dear Sir,
I, Mr. Prem Naidu working in Pune and would like to complaint against Kotak Mahindra bank associate. This is related to my personal loan with Barclays and payment due..
This day, I received a call from agent named Mr. Ajay Shastri contact no:[protected]. it was related to my payment due with Barclays and due to dispute and settlement talk-off, the payment was not been made to them..
when said, will not pay and is hold due to dispute. Agent started threatening and said will call office and all people and spoil image.. He further called all my office associates, When, he got a response as required person works in night shift and call in the evening, he started abusing my office collogues..
This is really disappointing and is forcing me to take some harsh decision in my life.. I am a person who stays alone in Pune and such threatening calls from such employee and in office might result to take a decision such as suicide as well which I don't want to, ,
when said and informed about RBI guidelines, instead of listening he started more abusing about RBI and said even RBI cannot take any action against them.
Request to please look in to it and help me to get the revert on this..
Name: Prem Naidu
Ce no: [protected]
Regards, Prem N Was this information helpful? | 
At the outset please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team