Kotak Mahindra Bank — Transaction made without my knowledge using my credit card on midnight 06/07 december 2015.

Address:

560063

Credit Card Number - [protected]. A Transaction for the amount of Rs.1004.82 was made without my knowledge using my Credit Card on Midnight 06/07 December 2015. Today, when I spoke to your customer care executive, I was informed that an add-on card has been created and the transaction mentioned above was a secure transaction. I would like to bring to your notice that I have never applied for an add-on card and I am sure that someone at your Bank is using my card which is maligning your Banks reputation. I doubt that since I have made a complaint against your new yelahanka area credit card payment dealing hand, that Rs.7400/- paid by me by cheque which has been processed by the branch and the amount has been debited from my bank account but not showing as a credit in my Credit Card account. Hence, my doubt that it is the department which has access to all my information has done this transaction. This is a grave danger where we cannot trust your bank employees, kindly locate this person as it is in the interest of your bank. I have suspended the card so that no future transactions take place. I request you to investigate and clear this matter and I should not be held responsible for the payment of the transaction.