[Resolved]  Kotak Mahindra Bank — transfer money not updated in account.

Very bad experience while opening 811.
I have open 811 new account online and verification done on last saturday in sarjapura branch bangalore. After verification i got message with link to pay rs. 10000 and i paid through net banking, but still amount not updated in my 811 account. Visited branch the told will sent your request to other team but still no output. Tryied called to customer care they blocked my pin. Rise complaint request to kotak bank site but no responce. Can you guys tell me what going on? Please i am requesting you give me my money back? I tried every possible way to reach you i don't want to open account in your branch please give my money back.

Below are the transaction detais..
Crn:[protected]
A/c - [protected]

1. Bank name. Axis bank
2. Email id used at the time of transaction. Sonu.[protected]@gmail.com
3. Contact number [protected]
4. Mode of payment (Credit card or debit card) internet banking
5. If card is used then first 6 and last 4 digits of card.
6. Bank statement. Attached
7. Transaction date.18/08/2018
8. Transaction amount.10000
9. Website name. https://sabio.kotak.com/STP_FUNDI\
10. Transaction id (If available): inv7fc84c371
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Aug 23, 2018
Complaint marked as Resolved 
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Very bad experience while opening 811.
I have open 811 new account online and verification done on last Thusday in Baguihati branch kolkata. After verification i got message with link to pay rs. 5000 and i paid through net banking, but still amount not updated in my 811 account.call to baguihati branch they told will sent your request to other team but still no output
. Rise complaint request to kotak bank site but no responce. Can you guys tell me what going on? Please i am requesting you give me my money back? I tried every possible way to reach you i don't want to open account in your branch please give my money back.

Below are the transaction detais..
Crn: XXXX7061
A/c - XXXX3680

1. Bank name. DBS bank
2. Email id used at the time of transaction. [protected]@gmail.com
3. Contact number [protected]
4. Mode of payment- debit card
5. If card is used then-463227xxxxxx5724
6. Bank statement. Attached
7. Transaction date.[protected]
8. Transaction amount.5000
9. Website name. https://sabio.kotak.com/STP_FUNDI
10.Link: https://t.payu.in/4fSBKU
10. Transaction id (If available): INVC3abFef2099

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