Kotak Mahindra Bank — unauthorized charges applied

Kotak Mahindra Bank — unauthorized charges applied

K Kritika Sachdeva from Noida, Uttar Pradesh

Dear sir, The executive came to my office for account opening. It is a saving account. At the time of account opening i was told that i can switch to zero balance account from minimum balance of 10, 000 anytime i want. But now he is telling me that i will have to maintain the balance for a month. The name of the executive is anil and he was showing unethical behavior when asked to switch. Also the bank is charging me for quarterly basis. The complaint was lodged with the company and they took a decision for waving the charges. However i am receiving the messages to pay the charges on regular basis. Please provide me with the solution as i want to close my account urgently. Was this information helpful? No (0) Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Yash p bohra

from Mumbai, Maharashtra

Amount of 1498.84 at 9/aug/19 16:11 hours had been deducted and i received the msg of transaction, as soon as possible i received the msg i blocked my services of cards and net banking . Called customer care and informed them, hope so it get resolved and get the money back. Govt should take in the consideration of such unauthorized transactions.