[Resolved] Kotak Mahindra Bank — Unauthorized charges on the account | |||||
Few days back, one of the Kotak Mahindra bank called me and asked about the current bank I'm using. I told him about my current bank and the facilities I'm availing. He told me that Kotak is offering the more facilities and forced me to take it. I also asked him whether if I have to maintain the account with some amount, he updated me that there is no mandatory to maintain the account with amount and could even maintain with zero amount and zero closure charges when not needed. Toda when I'm trying to close the account, I'm told that I will be charged with Rs.600+ service charges and extra charges will be levied if I'm not maintaining a minimum of Rs.50, 000 which seems to be small sum to them. By their statement, I came to know that people in India are earning more than Rs. 50, 000. Kindly help me on the above. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 12, 2015 Kotak Mahindra Bank Customer Care's response Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and assist you further. ^Kotak Team
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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