Kotak Mahindra Bank — Unfair and huge charges deducted

Address:

Mumbai City, Maharashtra

Hi,

Myself zeal karwa my crn no. Is 67141228. I would like to request a refund of all the charges which have levied to my account. These are all unfair charges. There was no communication from kotak bank side for deducting the charges. They are deducting the amount from my account without informing me. They should have informed me for low balance in account. I would have taken the action. But no! They want to generate revenue from fradulent steps, by deducting money without informing customer. Every bank helps there customers, they suggest which is in the favor of customer, but in kotak bank case this is not the situation. Instead of helping their customers they are taking the advantage of money in there accounti!
Same is the case with my credit card, i would not like to repeat the situation. All the charges from start to end should be reversed.

I want the refund of all charges which is been deducted from my account. Please repay this money within 1 week.