Kotak Mahindra Bank — unwarranted harassment by loan recovery agents

Hi,

I have been receiving calls from recovery agents since 23rd of november, saying that my mother has taken a loan 13 years ago has not repaid it. Please note that they have not been calling me or my parents, but on my office landline number continuously in spite of the fact that i have warned them not to do so. There have even verbally abused by colleague by calling on his personal phone number - who has no relation to this entire incident.

I have recorded the calls wherein the caller is harassing me and my colleagues regarding the same. There is no loan in my name and i have confirmed the same with the bank.

Please resolve this issue at the earliest or i will be forced to issue an fir against the bank and their recovery agent.

Pooja kini