| Address: | Lalkaun Shankar Vihar, Gautam Buddh Nagar, Uttar Pradesh, 201306 | | Website: | www.kotak.com/811-savingsaccount-ZeroBalanceAccount/811 |
I have open online my zero balance account under 811 kotak mahindra bank. On same day in evening time (16.04.2019) i have deposit my amount in account number [protected], crn [protected] and booked my kyc to next day 17.04.2019 (As they provided) which i processed into mobile aap.
Now at this time i have checked my account and found amount of 240 approx has been deducted, and for any recharge and other transactions my account is in dormant state.
I experienced with kotak mahindra bank how the make fool the people who trust on them and no ideology is there. I have tried to call customer care but it was on hold for 35 minutes of duration. Secondly they have not came for kyc on next day also no sms information. Third if they could not verified me why they active my account, as they know i cannot come to the bank and now my account is in dormant state. For some other activities i have to use this account but now they make me fool.
Nitin kumar
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