Kotak Mahindra Bank — Very poor experience bank staff kotak Mahindra Bank

Address:Pune maharashtra

I had gone to Kotak Mahindra Bank Baramati branch on December 4 for passbook. But the staff told me I needed the original aadhar card, I only had xrox copy. So when I went to the Baramati branch again on December 9 at exactly one o'clock, they told me that their account is Zero Balance and there is no passbook on the 811 Zero Balance account. Despite my repeated requests to the Kotak Bank in Baramati till two o'clock, those ### flatly refused to give me the passbook.

They refused to give me passbook even after I waited for full 1 hour. I stayed in the bank till 2 o'clock. Called CUSTOMER care but was busy. But they told me the printer was broken. Come back in five or six days. The poorest is Kotak Mahindra Bank in Baramati But I was disappointed and had to return to my home branch madanvadi. After coming to madanvadi, they gave me a passbook in 1 hour, but when my home branch was madanvadi, manjri was printed on the passbook. OK, manjri home branch is printed, that's fine, but my account information is printed incorrectly below.

Be that as it may, I got a passbook in madanvadi branch but the behavior of the employees of Baramati Bank like scoundrel beggars and ### was very annoying and wrong. Thanks to madanvadi bank but people in bank in Baramati say. We do not give passbooks to anyone with zero balance account holder.
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Hi! We are always looking forward to improve your banking experience with Kotak. If there anything specific we can look into, let us know by dropping some specific details at Social.[protected]@kotak.com we will help to solve your problem like an action genie. ^Team Kotak

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