Kotak Mahindra Bank — very poor service for delivery of debit card

Address:

New Delhi, Delhi, 124103

Hello dear,
Near about 3 months before i had lost my debit card somewhere. I requested for block my card and re issue my debit card and send it to my office or permanent address.
Till now after 3or4 months. I didn't receive my debit card. You know m facing a lots of problems.
Finally i decide to close my kotak account.
My crn no. Is_[protected]
Rohit kumar