Kotak Mahindra Bank — want to close my kotak bank account (811 edge)
Hi kotak team,
6 months ago i had opened my 811 zero balance bank account but when i checked in my kotak app it was showing me two account numbers at that time i wasn't sure about that. After 3 months when i got a message of balance charged to me for non maintenance of minimum balance. When i visited branch then i got to know that from that two account one is 811 edge and other is one 811 zero balance account. So how this # is happen. I told them to close my 811 edge account but they told me to submit your request we will close you 811 edge. But they didn't do that currently i am still got a message of non maintenance of minimum balance charged for 531.00 rupees. I don't want to pay a single penny as i had opened 811 zero balance account. This is bank mistake that they have open my two account numbers.
Wanted to close my account as soon as possible.
[Mar 12, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint.