Kotak Mahindra Bank — want to close my kotak bank account (811 edge) | |
Hi kotak team, 6 months ago i had opened my 811 zero balance bank account but when i checked in my kotak app it was showing me two account numbers at that time i wasn't sure about that. After 3 months when i got a message of balance charged to me for non maintenance of minimum balance. When i visited branch then i got to know that from that two account one is 811 edge and other is one 811 zero balance account. So how this # is happen. I told them to close my 811 edge account but they told me to submit your request we will close you 811 edge. But they didn't do that currently i am still got a message of non maintenance of minimum balance charged for 531.00 rupees. I don't want to pay a single penny as i had opened 811 zero balance account. This is bank mistake that they have open my two account numbers. Wanted to close my account as soon as possible. | |
Complaint Status[Mar 12, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint. | |
ShareTweet | |
Comments
I need passbook to know my account statement and cheque book for easy transuction.
Customer satisfaction rating
30%
Complaints
3965
Pending
0
Resolved
1137
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
So Rs 7987/- less credited towards claim no - MHBAN[protected]
Please look in this.
Attached the screen shot of claim settled confirmation.
Shreeyak Shah
[protected]
[protected]@gmail.com