I am maintaining two consumer durable loan in your bank. But the Emi for the month of February was bounced due to insufficient funds. I have paid it manually along with bouncing charge. But now kotak bank mobile banking showing 1297 rupees as closing balance and 0 rs as current balance. Why i cant withdraw my money?? What is closing balance and current balance. Please release my withheld amount. I am attaching the screenshot of the same. Kindly do the needful.
account details for your reference.
CD loan account number: CFB18021902
CFB17730187
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