[Resolved]  Kotak Mahindra Bank — Wont accept MNC's letter pad as a proof

Address:Pune, Maharashtra

I have a salary account in Kotak bank. Initially my billing address was company's address(Mumbai). Later I was relocated to Pune.

Then I visited local branch and submitted my companies letter pad to change my billing address from Mumbai office to Pune office the refused to do so.

When I asked the same with the People's officer they refused saying that we wont accept any letter pad as Prof.

Then how they opened my account with company address for the first time? Cheaters...

They need just an account... They wont even bother about customer...
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Jul 24, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Kotak Mahindra Bank Customer Care's response
Hi, kindly drop an email to solutions.[protected]@kotak.com along with your a/c details and our teams shall look into your issue. ^Kotak Team
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