Kotak Mahindra Prime Ltd — Not giving car loan clearance certificate even after almost 3 years | |||
I had taken a car loan from kotak which was duly and fully paid off in 2015. When i started asking for the loan clearance certificate 3 years ago they started giving me the run around and making several excuses. Eventually they asked for additional payment of 500 plus rupees at the end of april this year claiming some rubbish charges. Since i want to sell the car i have paid that off as well in april itself. Now again they are not sending me the certificate and asking me to call one person and the next in vain. Please help. They are a useless company. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
We apologize for the inconvenience you've experienced. We would like to obtain additional details so that we can properly address your concerns. Please email us at solutions.bank@kotak.com and we’ll reach out. Thank you. ^Vipul