Kotak — Promise of special interest rate on buying an insurance policy

Address:

Gurgaon, Haryana

Dear Consumer complaint desk,

I am writing this mail with a heavy heart.

I have bought a policy, from kotak, where in I was told that buying it will provide me with extra interest rate in my bank account.

But after sometime, I noticed that I was not provided with extra interest rate in my account.

I repeatedly raised the issue, but was informed by my relationship manager, that I should submit sweep money form to initiate it. This advice came after few months, it is not my fault that The representative did not get the form signed by me at the time of opening the account.

I want my loss to be filled.

I have tried the links of grevience email on kotak bank and on kotak insurance websites, but none functions correctly.

regards,
renu