[Resolved]  Kotak Securities — kotak securities trading with negligence

Address:

old warje jakat naka, Pune, Maharashtra, 411052

I got a call from the kotak fund managing team stating that they have received a call from the research team and they have asked me to put a trade in the currency market and asked to clear the red line debit in response i have told i am in a medical emergency and not in a position to do any more trading in-spite of this he continuously insisted me to arrange some fund from some where else literally i was in tremendous pressure due to my new born child was admitted in hospital and have arranged some fund from my friend and some from my saving. And later on that fund managing person has placed the order and after i came to know that the brokerage was very huge for that type of transactions, even i have raised the concern on the brokerage part he has told me that this is the industry standard brokerage. Even i have conveyed that currently my financial condition is not good and running out of money even i was not having money to buy medicines.
Next day he has done the same thing put another order and not even conveyed a single word to me about the call analysis which was failing and due to which i have suffered a huge loss which i cant bear any more.

And not a single person tried to contact me that the trade is going in loss and talking about risk bearable capacity they remained silent till the delivery gets expired and when i call them they are saying that this is the market you have to know this things and now you have to bear these losses.

Really these guys are making fool to the people just for the sake of brokerage and for their incentives today i came to know the total loss was around 1, 70, 000+ even after i have conveyed that i am not in a condition to bear a single rupee. How can be this company neglect the situation even after some one telling such kind of situation and push them in a huge loss and then ask for their money they have their fund managing team who have to inform their customer about the current situation about the profit/loss they just put the order and relax till the customer ends with situation like this.

Frankly speaking even though after i call them they are not ready to listen/accept the situation and asking me to do some more trades to recover can anybody tell me what is going on in this company just to loot the people

Please let me know any resolution to get out of this situation, other wise i have not left with any another option apart from taking some serious action against the company.