[Resolved]  Kotak Securities — Kotak Securities worst service - account not being activated despite several complaints

Address:Paras Apartment CHS Ltd,

I have my share trading account and bank account with Kotak. Kotak Securities is regularly charging D-Mat fee from me but it has deactivated my securities account without telling any reason. While my Kotak Bank Account is working fine. It is not responding despite several reminders. I am already 2 time visited Vasai branch handed over my KYC again but still they are not responding to me, my old E-mail ID was already closed & I have requested for changed but they are not doing & also not responding. I need to start trading but my account not active.
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Aug 5, 2021
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
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Dear Customer, we’re sorry to hear about your experience. Please share your client code and registered contact number with us via service.[protected]@kotak.com for our team to get in touch with you at the earliest. Alternatively, you may also chat with us directly via bit.ly/kslchat
darshanash2012's [Complaint's author] reply, Feb 17, 2021
Still my issue not solve by your team
Dear Customer, we regret the inconvenience caused to you. We are looking into the case and shall resolve this at the earliest. We thank you for your patience.

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