[Resolved] Kotak Securities — Loan on securities request made on 01.10.2015 till date no response. Client id: 16818100, kotak securities | |||||
Dear sir, i have called mr. Samir for a loan on securities and handed over all the documents required on 01.10.2015. Since documents handed over several times called him and every time he asked to wait a week. I have already informed him that i am badly needed to hospital expenses for my younger son mr. Devendra bajaj who met an accident on 19.08.2015. He told me that you will get loan amount within a 10 days. But unfortunate he has not done anything. Therefore i requested him to return all the documents which i handed him. Fortnight passed till date he has not returned the documents even i reminded several times. Today i have made a complaint no. 11400745 towards this kind of negligence on service of your high office. They have also not given any satisfy reply. Therefore i request your high officer action on this matter under the information to me at an earliest. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 03, 2015 Kotak Securities Customer Care's response Hi Geetha, We regret the inconvenience caused. Please be assured that we will look into the matter and address your concerns at the earliest. Regards, Team Kotak Securities | |||||
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