[Resolved] Kotak Securities — NON RESPONSE TO CUSTOMER COMPLAINT

M selvamani

from Puducherry, Puducherry

Address:

Pondicherry, Puducherry

date: Tue, Jul 15, 2014 at 7:06 AM subject: Resuming of Demat Trading : Q92B7 Dear M/S Kotak Securities, It is hereby intimated that for the past one year I haven't done any transaction/trading in my Demat account no Q92B7 (Puducherry). Recently I have cleared the debit balance of Rs 515/- Presently there is no outstanding, hence please activate my account to enable me to start trading. Please acknowledge receipt and accord priority. service.[protected]@kotak.com mohan.[protected]@kotak.com (I have sent the above mentioned mail to the cited email address on Tue, Jul 15, 2014 at 7:06 AM, followed with personal visit to Puducherry branch on 01 Nov 2014. Till date no response from any side. If my request is not fulfilled within 24hrs, I may be forced to close my account.

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Complaint marked as Resolved

Kotak Securities customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2014

Kotak Securities Customer Care's response Hi Mselvamani,

Thank you for sharing your client ID with us. Our customer service team will get in touch to understand and address your concerns at the earliest.

Regards,
Team Kotak Securities.