[Resolved]  Kotakmahindra Lifeinsurance Company — misleaded to take the policy

Address:

Jalpaiguri, West Bengal

i shaji thomas, cheated by kotakmahindra insurance com.that the company branch in kolkata offered me a loan, for that, they collected 20000/-and idendity doccuments from me through their collection agent mithun paul at jalpaiguri on the month july 2013 as of security.but after a few days, they sent a policy certificate issued 31/7/2013 with mistakes in the nominee part.according to their instruction i sent back the certificate for correction to kolkata branch on augest 2013.they told me, that the certificate will get within days after correction, and also the loan amount may transfer to my account within month.[ policy no.02785527.and client id.56357471.] the agent mithun paul asked me and take 5000/-more as proccessing fee for the loan. after one month nothing happend, so i tryed to get them in contact, nobody attend the phone at office, when i contact to the agent, he told, nothing can do by him because he is only a collection agent, must contact with the kolkata office. after 7months i am in the dark, neither i got policy certificate nor the so told loan.so it is my humble request, to take necessary action to get back the money they collected from me as security. shaji thomas