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KreditBee Complaints & Reviews

www.kreditbee.in

2.5

Updated: Sep 8, 2025

Complaints 723

Resolved

284

Unresolved

439

Good! KreditBee values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that KreditBee step up their efforts to fully resolve all complaints 👍

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KreditBee reviews & complaints page 34

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Address: Ground Floor, CA Site No.1, 80 Feet Rd, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560008, 560008

Website: www.kreditbee.in

On emergency purpose i have taken 6k loan two times credited 5k and every time they are taking 10% processing fee and each time 37% interest and need to pay with in 15 days. I paid before the due date and amount they collected more than 6k. Third time i have taken 10k loan credited 9k rest of amount as processing fee and interest that need to pay with in 1 month that including again interest charges that comes around 10500. But some unfortunately i was unable to pay the third time loan with in due date. So thet are chared penalty charges 100 rupees on daily basis, i requested them many times to wave penalty charges but they didn, t they are keep on added penalty charges. Finally i paid 11800 after 18 days. I am soo frustrated about penalty charges. Because it is too high and kreditbee cheating the people.

Apr 5, 2023

Complaint marked as Resolved

Verified Support

Mar 04, 2023

KreditBee Customer Care's response Dear Naresh,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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S

Saikirshna mohan

from Delhi, Delhi

May 21, 2019

My name is Krishna Mohan .I took money of 3258 on April 21 .I paid on 09/05/2019.I paid through Indian bank debit card .Money is debited from my account.But it is showing that due is there.So please refund my money back.

fraud cheating and charging more interest - Comment #3438192 - Image #0

P

Pkiscs

from Delhi, Delhi

May 21, 2019

I am pankaj Verma I have cleared all my kreditbee loan amount ...but company side I have not received any massage or confirmation that I have cleared all due amount...pls help me..

fraud cheating and charging more interest - Comment #3438973 - Image #0

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Address: visakhapatnam, Visakhapatnam, Andhra Pradesh

Website: kreditbee

I have taken rs.5000/- on 4th april 2019. My due date is 19th april 2019. I made the payment rs.5086 on 16th april 2019 through net banking with additional charges. But still in the app they are showing the due amount is rs.5174/- with penalty because of non payment... What is this service... I tried to intimate about this issue to customer care... But their numbers are not connecting and sometimes says busy... I sent a mail to them, but no response...

+1 photos

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D

Dömînïc Gêörgë

from Bengaluru, Karnataka

May 15, 2019

I made a repayment of loan Rs. 4059 on may1st, it has been through IMPS via kotak bank, as per my bank it has been credited to [protected]. but still not showing on kredit bee app,

loan repayment done, but showing due... - Comment #3433317 - Image #0

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Raju,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: Pune, 411041

Website: www.kreditbee.in

I am akshay bhosale had taken loan of 15k from kreditbee application, i have paid my installment of 5308rs on 5th april but i still do not received any confirmation message from kreditbee side of payment. I had mailed all transactions detail to helpline mail but none of kreditbee members have responded yet and they have charged me penalty. This is not a good way to treat the customers, i have paid the installment on time.
My loan id-kb190223ozmyb

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D

Desi halkat

from Ranchi, Jharkhand

May 2, 2019

Sir maine loan ke apply kiya mera loan approved bhi ho gya lekin paisa mere bank account me nahi aya hai please aap kuchh kariye mai screenshot bhej raha hu

transaction issue - Comment #3422348 - Image #0

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Akshay,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: Sakshi Nagar, Pai Layout, Mahadevapura, Bengaluru, Karnataka 560016, 560016

Website: Kredit bee

I have done my over due payment after that the customer care of kreditbee was calling to me again and again for over due. I complete my payment 25 march 2019 at 07:47 pm after that he again call to me for overdue payment. The kredit bee app not shown any pending payment. But tje customer executive call for overdue. After that i call to toll free number of kredit bee he say that not overdue payment was pending. All payments are clear
br...

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Address: dhanoura dhanoua hapur up, 245101

Maine last loan 13/01/2019 ko liya kuch karano ki wjh se m usko time nhi de paya tha m out staion tha but kuch dino ke baad maine last jab kreeditbee ki call aayi to wo maine loan pura with panelty lota diya or screen shot bhi us number par send kr diya jis number se msg aaya tha uske bad bhi wo loan close nhi kiya h aapne jiskwe karan mere civil pr asar ho rha h. Kripa kr check krke usko htane ki kirpa kre.

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KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Customer,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Sir I had taken loan of rs 2200 vide kreditbee app and i repaid it on time the money had been deducted from my account as i had repaid using internetbanking and is showing that the transaction has been made to he said account but in app still it is showing that i had to repay the amount and day by day the penalty is adding on principle amount I had e mailed and also contacted the help forum of app but nothing had been done in this regard Still after repaing the money back the app is reporing to cibil about non payment This issue is about 3 days old i.e. 3 days the app promoters are adding up the late fee Kindly resolve the matter I shall be highly thankfull to you
Satveer

Apr 5, 2023

Complaint marked as Resolved

Verified Support

Mar 04, 2023

KreditBee Customer Care's response Dear Satveer,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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K

kishorenaidu192

Apr 3, 2019

I'm received kredit bee loan today last day of repayment so I'm send the loan amount upi google pay tranjection... Debit the money my account but not close loan I'm attached the tracjection pics plzzz sovle my problem

payment not reflecting even after repayment and continuous adding up of late fee by kredit bee app - Comment #3396031 - Image #0

payment not reflecting even after repayment and continuous adding up of late fee by kredit bee app - Comment #3396031 - Image #1

B

Banna Sa Ratnesh

from Jaipur, Rajasthan

Apr 11, 2019

My acaonut has been debited in amount of. 2240 but not credited in lain account plz.close the loan.

Banna Sa Ratnesh's reply, Apr 4, 2019

Plz.fast close the loan my kreditbee my main account nokb190321JTGTH

S

Syedahmedaaf

from Channapatna, Karnataka

Apr 16, 2019

Pathetic services from you guys, I raised so many concerns and complaints about the services and behavior received by your employees which was not at all customer centric, It looks like local street finance guy I am dealing with I hope to get response back or I will raise consumer complaint and to CEO as well.

Waiting for response

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Sir
I had taken loan of rs 2200 vide kreditbee app and i repaid it on time the money had been deducted from my account as i had repaid using internetbanking and is showing that the transaction has been made to he said account but in app still it is showing that i had to repay the amount and day by day the penalty is adding on principle amount
I had e mailed and also contacted the help forum of app but nothing had been done in this regard
Still after repaing the money back the app is reporing to cibil about non payment
This issue is about 3 days old i.e. 3 days the app promoters are adding up the late fee
Kindly resolve the matter
I shall be highly thankfull to you

+1 photos

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KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Satveer,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: Old municipal office, palace compound Agartala sadar, west Tripura., 799009

Hi,
I have taken a loan of rs.4000 after gst and other deduction it came around 3800. My amount is overdue because i can't able to pay the amount over kreditbee app as it is not opening, it seems like they blocked my account. I constantly tried to call the customer service team to resolve the issue or to suggest the alternate payment method but instead of helping me they are blaming me that i am intentionally doing it. Recently they...

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Address: 625002

Hi,
I buy a loan from kreditbee app rs. 7400 only after 7 days i repayment rs. 8280.98 amount via sbi net banking. But not clear my loan also daily rs 100 penalty charged.

Customer care person said amount not credit, repay the full amount. But amount debit my sbi account i attached proof.

Also i speak to sbi call center peron, the person said the amount the credit & confirm.

What i do.

+1 photos

Mar 09, 2019

Updated by Muthukumaran S Load ID Register Mobile : [protected] Name : Muthukumaran.S

Mar 09, 2019

Updated by Muthukumaran S Today I visit bank and Confirm The Amount Credit Kreditbee. But not clear loan, Daily Rs 100 Penalty charged.

How i solve this.

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KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Kumar,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Website: www.kreditbee.in

While repaying their emi, there were 3 payments made on october 1, 2018
I. E. First two (Mobikwik gateway) were not received by then but deducted from my account. (2x ₹1534.98)
Next payment which was made by my debit card (₹1522), which was successful from both the end.

So the refund of ₹3044 is pending from their side since october 2018. (6months)
They supported in helping for some days, but refund hasn't reflected by them yet.
I'm complaining here because they have stopped replying my emails nor helping to get back my refund

+2 photos

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KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Shailendra,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: 515001

Website: kreditbee.in

Sir, my name is v. Sairam, i have taken 3500 loan in kredit bee, in 15th feb 2019, i have paid the repayment amount. But it shows error in online. Now penalty is added to my loan, so how i repayment the loan, your toll free number is also not responded. So please provide me repayment methods. Now am ready to repay the amount immediately, so how it can take. So pls contact me my number [protected]

Apr 9, 2023

Complaint marked as Resolved

Feb 17, 2019

Updated by prkpuram repayment problem occurs in feb 15th 2019
Solve me my complaint.
and also repond your toll free number

Verified Support

Mar 04, 2023

KreditBee Customer Care's response Dear Puram,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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T

Tamil Selvam s

Dec 6, 2019

I pay my repay 4158 he dbit and not reflect our app. So help us solve problem

repayment problem - Comment #3600886 - Image #0

D

Deep moni phukon

Oct 12, 2020

Sir hamary loan repayment ka message araha hay ki principal amount danakaliya lakin hamara app may payment jada dakha raha hay hamku loan resolve karnakaliya kiya karna paraga bata dgiyaga

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Address: Bangalore, Karnataka, 136027

Website: na

Friends! Agar aapko koi bhi ya kisi bhi parkar ki pareshani/dikkat aa rhi h to sidhe be-jhijak hokar police station/cyber crime me bat kare aur apni pareshani/dikkat bataye.
Inka yahi solution h. Jab tak aap complaint nhi karoge. Tab tak sudhar nhi hoga. Complaint karne ke liye google se aapko number mil jayenge.
Agar aise fraud se bachna h to yahi ek rasta h. Dusra koi nhi, koi bhi nhi.

Feb 14, 2019

Updated by Ja Mada dursa option: apne bank ke customer care ko kahe ki jo bhi balance extra kat rha h. usko lock karke rok de. taki aage koi balance ki katoti na ho.

Feb 14, 2019

Updated by Ja Mada apne aap ko safe rakhe. secure rakhe. or online se jitna bcha ja sake utna bche.
thode se lalch me aakar galti na kare. sirf apni mehnat par vishvash rakhe.

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A

Ajay Gadu Chotu

from Warangal, Telangana

Feb 27, 2019

I have no debit card

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Ja Mada,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: 208014

Dear sir,
I took a short term loan of rupees 3000 and i paid with interest even kreditbee is not my load in their app and i am getting calls again and again from kreditbee they make me call 15 to 20 times even i have paid loans i have mailed to their costumer care executives and call too but i did not get any response from them so please help me it is very frustrating to attend call again again from kreditbee. Please help me sir...

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A

aherawal mukesh

from Bhopal, Madhya Pradesh

Feb 19, 2019

sir i have pay may loan amount through net banking but it will not show in my kreditbee account and call also came to my mobile for repayment but i have already paid.what can i do
my loan id is KB190203ESQSF

K

klgpavan

from Delhi, Delhi

May 2, 2019

I have been trying to repay the loan for the past 2 days.its there technical glitch showing that we are not able to reach receiver servers ..I sent mails with screenshots but I didn't get any response and they simply charging late fee to me ..it's very disgusting they don't have communicative line to reach them..please help me

payment related - Comment #3422629 - Image #0

payment related - Comment #3422629 - Image #1

payment related - Comment #3422629 - Image #2

payment related - Comment #3422629 - Image #3

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Rahul,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Dear sir!
As i don't have debit card or net banking, iam facing a problem to repay. So please send me your account number and ifsc code. Already it's due for 1 day. As early as possible please send sir. If you send it fastly i will repay the loan amount. Otherwise i have to pay penalty of 30/-per day. I request you sir plz send me the account number and ifsc code.
Thank you sir...

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Website: Kredt.be/app

Sir, madam, l am ashok kumar mehta I
lived in Nathdwara, Rajasthan.I have taken a loan from KreditBee app from my resistered mobile via online banking of RS -3500/-. I want to repay my due loan amount in favour of KreditBee. the app has been disappeared in my mobile so I could not connect with KreditBee.all attempt has failed to connect with him this company' sending me only demand message & penalty message but not supporting to repayment prosses for deposit amount of my due loan . kindly help me in this regard.

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KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Ashok,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Sir i want to repay my due loan amount in favour of kreditbee banglore but there is not supporting to me by kreditbee to deposit my due loan amount on due date. Please help me to how can i connect with kreditbee banglore to repayment of my loan. I am ready to pay but they are not supporting to me to deposit there payment. To day is due date of loan amount if they not connect with me online in this regard i would not be responsible for any further issues.

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This is my loan id: kb181229ctlro. My due date 13/01/2019 is over.. Some my situation am not pay correct time. Surely i will pay within 21/01/2019 with penalty charges. My humble request please don't call me again again. I call from this number +[protected]. Please don't call me again again. I know my emi date is over.

Please patient within 21/01/2019 until dont call me. I well know my due date is over.. What ever my penality charges and emi amount surely i will pay..+[protected] this number continually call me and disturb me. Please patient surely i will pay

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S

S Varsha

from Bengaluru, Karnataka

Feb 8, 2019

I hav paid my load amount.. still they dint updated about it... I'm getting problem in other loans..kindly solve the problem plz

customer care agent - Comment #3346070 - Image #0

A

Ashish Tiwari1988

from Mumbai, Maharashtra

Feb 11, 2019

I have kreditbee app . I was taken loan. When i were doing repayment on 8/2/19.
Repayment amount debited from my bank account but repayment not done successfully.
My payment reference no :[protected]

customer care agent - Comment #3348021 - Image #0

customer care agent - Comment #3348021 - Image #1

J

Jayanth Darshan

from Bengaluru, Karnataka

Feb 19, 2019

I have made my payment but still it's not reflecting in my kredit bee account and no customer support are there to contact[protected] I tried this number but still no response very bad customer service. Pls check the attachment payment I made I want Ur customer care to call back or mail back ASAP TQ.

customer care agent - Comment #3355449 - Image #0

D

Dattabhosale

from Bengaluru, Karnataka

Feb 28, 2019

Dear sir,
I have taken a small amount of loan from kreditbee and they have credited the loan amount in my account by cutting of including tax and processing fee. After some days I have done repayment of kreditbee but these people are not updating in CIBIL and for that my CIBIL score affected low. kindly help out me from this problem.

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear San,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: Ratlam, Madhya Pradesh, 457001

Mene kreditbee ki kisi service ko use nhi kiya fir b muje 2233 rs payment dene ke liye kyu pareshan kiya ja raha hai?? 8 din se pareshan kr rkha h kreditbee walo ne. Mene koi service, koi facility na hi use ki, na hi mene koi service ya loan ke liye apply kiya to mujee bina bat ka pesa kyu manga ja rha hai. Mai kyu du 2233 rs jb mene kuch b service use nhi ki kredit bee ki.

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M

madhumadurai

from Hosur, Tamil Nadu

Jan 21, 2019

This is the third time I am facing this issue.. KreditBee has the option to transfer money through online but whenever I made payment through online they never update my payment and never respond my phone calls, whatsapp messages. Because of their delay I lost my cibil score every time. Very irresponsible company.

S

Shaheer Tirur

from Adur, Kerala

Jan 21, 2019

Too much Bad Services ..repayment problum...Bad Bad BAd BAd BAd...I am now MAAAAAAD...Finnovation Tech Solutions Pvt. Ltd all ready take my money ...but .no repay...

G

geetassss

from Hyderabad, Telangana

Feb 8, 2019

Hi .. i tried to make payement, money got decuted from my account and here it showing your order is awaited .. what this means
i didnt recieved any msg from kreditbee

geetassss's reply, Feb 3, 2019

Hi .. i tried to make repayement in kreditbbee, money got decuted from my icici account and it showing your order is awaited .. what this means
i didnt recieved any msg from kreditbee and its showing to repay amount.

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Mallick,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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Address: Chennai, Tamil Nadu, 600102

Website: kreditbee.in

While i'm trying to repayment with kreditbee app its not working otherwise it's going over duo over duo, how can i repayment. When i click the repay of that option its nothing happens. Then how van i repay to them. They calling me massages me it's harassing me. I'm said them with i cannot repay the option is not working, also send the email with screen shot they didn't reply and they don't call me for help not support team. When i call the...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Kreditbee.in

Dear sir,

I have taken 5000 short term loan from kredit bee on 23th Nov for 15 days. After that i repayment that amount on 6th Dec. When i paid that amount i got confirmation from msg but app is not showing that payment. I talk with kredit bee customer care & mailed him but since 6 days no body responce me .I paid ₹5101 but app is not nothing to show...They harrasing me ...Plz help me

+3 photos

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V

vijaykumar kompelli

from Shrigonda, Maharashtra

Jan 29, 2019

I had taken 1900 rupees on 1st January and my payment date is 15th but when am trying to pay your app is not opening and it show nothing... Iam trying to pay ur amount but repayment option is not there.. How can i repay ur money.. Website also showing error page.. That amount increasing day by day.. Wt is the Solution. Give me some suggestions...

kreditbee app nothing to show paid money - Comment #3335985 - Image #0

M

Mondip chutia

from Lala, Assam

Jan 29, 2019

Sir my have not aadhar card and pasprot.

R

Reyansh Kumar

from Mumbai, Maharashtra

Nov 26, 2019

KreditBee customer support has been notified about the posted complaint.

KreditBee Customer Care

Mar 4, 2023

Verified Support

Dear Vikas,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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