Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Money is deducted twice in KSRTC online booking

kalavathi talluri

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I booked a ticket online from ksrtc.in. Ticket booking is successful but ticket amount is deducted twice from my account. I have dropped a mail couple of times on this to [protected]@ksrtc.org but i no action was taken and i dint recieve any response from them. I tried calling the customer care many times, my call was not answered by any customer care executive. My ticket details: PNR number: J47693601 OB number: OB14307520 username: [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Jan 09, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Failure Transaction History OB14302454,OB14302828,OB14303283,OB14303640,OB14304161,OB14304797,OB14305229,OB14305642,OB14306627, OB14306981, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support

Verified Support

Aug 10, 2015