[Resolved] KSRTC — NON COMPLAIN TO ALLOT A BERTH TO THE FRONT BY THE CONDUCTOR | |||
I booked a berth in Non-AC sleeper from OOTY to BANGALORE for date of journey 4/4/2015, myPNR no is J49414158, trip code 1650CONBNG, berth no 16.During the booking I was told that only one berth was available.Hence I agreed and booked the ticket.But 20 minutes before the commencement of journey I asked the conductor to allot a berth to the front side if there is a cancellation as I am a 50years old man..He also agreed.And finally he told me that there is no cancellation.But during journey he was issuing a ticket and bargaining for extra amount.When I asked him my request he misbehaved with me. Since I have booked the ticket in advance I should have given the first preference to the front seat.Where as since the conductor palm has been greased enough by the tourist passenger and he opted only front seat, the conductor misbehaved with me .This is a regular practice in the tourist place liker ooty. H.Ravi, mobile no[protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 15, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We aremin receipt of your complaint. Your complaint has been forwarded to concerned division ([protected]@ksrtc.org) with request to verify the matter and take suitable action.
Regards,
Awatar support.
Verified Support Jun 03, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir,
We are in receipt of e-mail complaint dated 15th April 2015. The matter has been examined in detail. The conductor who performed duty on that day is suitably warned and instructed to behave politely with passengers. Sorry for the inconvenience caused to you on that day. This is for your kind information.
Regards,
Awatar sipport.
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Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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