Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear Sir/ Madam, I am a regular traveller of Moolambilly - Ernakulam Route. There is only few buses riding through this route. There is a KSTC Bus which start from Moolambilly to Ernakulam at 9 am. But usual timing of colleges and offices is at 9 am. So it will be greatly appreciated if you could change the bus timing so that it will reach Ernakulam before 9 AM....

Dear Sir, I was about to board the bus from Kushal Nagar to Madikeri on 21.03.2015 at around 7 pm on the bus mentioned above at Kushal Nagar bus stand. (KA 19 F 6034) Bus was just started and there were hardly any passengers in the bus and when I rushed to the bus and asked the conductor to open the door as the bus had just started from the bus stand. Conductor opened the door but driver did not stop and keep moving the bus and he was...

myself Kavita booked ksrtc book ticket on[protected], evening from bangalore online, under the name of Romila s chougala email. id [protected]@gmail.com trying book ticket on[protected] from Bangalore to Dharwad and return journey from Dharwad to Bangalore on[protected] but the amount of 913/- dectucted from kavita hiremath account but ticket is not booked details is OB15094209...

Hi Team, Its really frustrating to keep on calling the KSRTC helpline and keep writing mails without any response. The customer care guys keep on repeating the same lines saying that they cannot do anything, you have to wait. It seems there are so many people being cheated regularly when I encountered the same situation myself. I got weird answers regarding the refund request from customer care like your ticket was not at all cancelled,...

Dear Sir/Madam, I Santosh R, daily traveller from Tumkur-Bangalore is here to say that I am the monthly pass holder from 10th March 2014 to 9th March 2015 with ID number K005138. I purchased the March month's pass on 2nd of March 2015 in Tumkur. The pass is valid till 31st of March 2015 but the ID card has got expired on 9th March 2015. Now the KSRTC driver/conductor is not allowing me to travel without the renewal of ID card. Why...

Anyone there, KSRTC is one of the biggest transportation system in KARNATAKA, where they can easily rob money from public. Passenger fare has been unknowingly increased to Rs. 80 per passenger. Imagine you are staying more than 300 KMS and per km the cost of KSRTC should be charging less than a rupee, but now it is more than 2 re. that means they are stealing blind folded from public. Even though the oil prices are slashed out. KSRTC...

I had raised for the refund of an amount of Rs.674 as on 10th Feb and it's been 48 days and the amount has not been refunded yet even after frequently calling the customer care office. They had informed me to reach out to accounts department whose number was not reachable at all till date. Can you help me refund if this amount OBR number - OB14710875. My contact number -[protected]. Email address- es.[protected]@gmail.com Looking forward...

Two o[censored]s (me and my mother ) were travelling in a ksrtc Volvo on 15/03/2015 from udupi to bangalore . Below are the details PNR - J48946635 Bus number - KA-01F8331 Seat numbers - 1, 2 We were carrying 10, 000 rupees cash in our wallets. We were having the handbags near our seat all the while. When we checked the wallets in the morning, they were empty. I have been travelling in ksrtc from many years but never faced any problem...

Sir i tried to book 2 tickets to hyderbad on 3rd MARCH for Non AC sleeper bus through online via your website KSRTC.Due to some internet problem tickets are not booked but amount 956rs has been deducted from my account.So please refund my amount as soon as possible. 0B14920297IGOORIDDQ6 Transfer to 301 - this is the proof of amount deduction from my account. Please chech the below attachment of image proof....

Online booking through the website has not been possible for the past three months. This is deplorable! And every time you ask them they say it is a technical problem, Don't we know it's a technical problem? A technical problem which has not been fixed for three months?...

Hi, I have lost my Tupperware lunch box today i.e 13th Mar 2015 in KSRTC bus 500CA which I boarded around 8:50 am in the morning from BEML Layout(Near Kundhanhalli gate) and it dropped me at ITPL around 9:30 am. If anyone finds it please contact me at [protected]. Thanks in advance!...

Dear KSRTC My self Shivan i was travelling from Chintamani to Bengaluru on 11/March/2015 evening 7:30/45Pm and reached Bangalore 11:30Pm I have obsorved that conducter was not issueing ticket for some Traveller for short Journey Bus No-KA 40 F 820 Shivan [protected]...

I was traveling from Coimbatore to Bangalore after meeting a customers in Coimbatore on 5th March 15, I took a Karnataka State Road Transport (KSRTC) bus (KA 01 F9274 ) with trip code of 2140CBTBNG (PNRJ[protected] seat no 31W at 09:40 PM from Coimbatore bus stop for which the tickets were booked online the same evening. The seats that were available werethe last-but-one seats and there was no other who sat behind us (last row) asthese...

Hi, I happened to travel from Vellankanni to Bangalore on 8th March 2015 (Sunday) in Rajahamsa executive - KSRTC. Initially the conductor told there are 2 seats in the last second row. So me and my brother took the seat and he informed that the ticket fare is Rs.550 per head. I gave Rs.1100 for both o[censored]s. The conductor told that he would give the ticket later. The bus boarded at 7pm. However, he never gave the ticket for 3hrs. Later...

While travelling through K.S.R.T.C bus with Route no: H345 and ticket no: 422982 from ITPL, the conductor asked me to give INR 5 as fare. I gave him INR 10 and instead of returning back the remaining 5 rs he wrote down 5 on the back side of the mentioned ticket and said something in local language which I could not understand. Again I asked for the change but he did not give me that. My stop Hope farm came and I had to got down without the...

Online refund from KSRTC

I booked the ticket from Bengaluru to Thiruvanantahpuram for return
journey (seat no.21 and 28, dtd. 20.02.2015 and 21.02.2015)on 16.02.2015
at around 11.40 Am. Rs.2301/- is debited in my account but the ticket
is not confirmed and also I booked complained
online booking No.OB14791793 and OB14791896.

With reference to the above subject I logged the re-...

HI, I had booked ticket for journey on 24/12/2014 at 10.30 pm in ksrtc bus from bangalore to Tirupathi on 18/12/2014.But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 263/- and Rs 273 have been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful.HDfc bank transcation date 26:05:2015 ref no[protected] &ref no BHDF[protected] seat no :6 email id...

Hi, I have send an email to '[protected]@ksrtc.org' regarding my refund amount for failed transaction. I have couple of time to call center no response from them. Below is the details I have booked online as a Guest user. Transaction got failed but amount got deducted from bank account. I have called customer care number, they suggested to mail for refund to an amount. Here are the details. Online Transaction Reference No -OB14701654 Emailid...

Hi, Bus No - KA 47 F 658 Bangalore to Hosur Route This bus was not stopped at the gudlu gate bus stop. When I went to complaint the conductor and the in charge of KSRT buses in Hosur bus stand are talking rudely. Atleast the driver said that becse bus was full he did't stop the bus. I request you to take a action on the conductor and the in charge person in Hosur bus stand....

I have booked 2 ticketsonline on[protected] to travel on[protected] at 8.30 p.m from Mysuru to Thrissur. I got email message hours before that the trip is cancelled. I have written letter to refund the amount on 21 st January and again on 3rd February. No response from KSRTC. PNR Number : J47886968 Trip code: 1500BNGTRC Amount 1356.00 Date of Journey[protected]. Mode of payment: through citi bank credit card. Please respond. Jose...