[Resolved]  KSRTC — Seating arrangements in Bus

Address: Bangalore, Karnataka

I would suggest to provide an option to differentiate ladies and gents seat in online booking. Because of this many passengers wont feel the comfortable journey. The bus drivers are also not responding properly. Its really difficult for ladies who travels alone by booking online. We cant depend or disturb other passengers to swap the seat.
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Complaint marked as Resolved 
Verified Support
Apr 23, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir/Madam, As per the Single lady reservation the criteriais as follows : In KSRTC buses (Rajahamsa, Airavat, Airavat Club Class execpt Karnataka Sarige), seat no. 11 and 12 are earmarked forsingle lady passengers. These are shown in yellow colour only if you select "single lady" option. Else, these seats will be shown as booked. Presently, the single lady reservation applies to seat no. 11 and 12 only i.e. these seats will not be allowed for male passengers. Other seats are general seats and can be booked by both male and female passengers Dynamic allocation of ladies seats where adjacent seats will be allotted to lady passengers is provided in all premier services except in Karnataka sarige service. Regards , AWATAR Support.
 
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I would suggest to provide an option in KSRTC to differentiate ladies and gents seat in online booking. Because of this many passengers wont feel the comfortable journey. Yesterday onnwards KSRTC has removed old option which was easilty identifyiable for male and female reservation seats in Karnataka Sarige as well as all premium buses.Now the option is removed from booking(web and mobile app) not able to differentiate the seats.Please go back to old model seat layout where you have applied color blue and white for female and male passengers.

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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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