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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated May 17, 2024
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 135

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J
jotibabuwa
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KSRTC - No proper provisiong for the tickets and employee lacks the proper trainign how to behave with passenger.

Address:Pune, Maharashtra

I am narrating here a painful experience in KSRTC on 10 April while travelling from Pune to Belgaum with my sisters son. The behaviour from KSRTC crew was disgusting, Details of trip: PNR: T49412441, Journy Date: 10/04/2015, Trip Code:2350PNAHBL Bus no:KA-25 F3109, Depot: HUBBALI MOFUSSIL-3, Crew mobile no: [protected](as per SMS sent by KSRTC). After boarding into the 1 hour late bus, bus left the stand and the conductor comes to me and started...
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Ramyasv
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair ticket practices by bus conductor, vehicle. No. (KN 01F8351)

Address:Kanchipuram, Tamil Nadu

I was suppose to travel from kanchipuram to hosur.when I approached the bus conductor for a seat, he simply told me to pay Rs. 500 against the availability of seat. When I asked him for the actual price, he told it was Rs.350 and when I questioned him for the extra levy of amount on my ticket. He just told me that there was some demand for tickets on the particular day. When I told him that I would even complaint about this to the higher...
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biswadippal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received and not reverts PNR J49581027

Address:Bangalore, Karnataka

Dear Team, I had booked one ticket from Blore to Mlore on 11th April 2015, my account had got debited twice with Rs. 692/- and the reference nos are OB15340636 and OB15340895. I travelled with PNR no J49581027 on the same date. I spoke to call centre and sent an email on 12th on email: [protected]@ksrtc.org but there is absolutely no response nor any one taking the calls on your refund/finance office no. It is a pathetic services...
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Ganesh D P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount demanded by conductor-unfair practice

Address:Bangalore, Karnataka

I am narrating here a painful experience in KSRTC two days ago while travelling from Ernakulam to Bangalore with my wife and son, I am in the senior management position in a prominent PSU in Bangalore, The behaviour from KSRTC crew was disgusting, Details of trip: J[protected]/04/15 Trip code :1828EKMBNG 18:28pm Bus no:KA 01F 9260 Crew mobile no: [protected](as per SMS sent by KSRTC) Soon after boarding, the conductor started demanding...
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CharuRam
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STOPS at Inconvenient place for Ladies

Address:Bangalore, Karnataka

Hi, This mail is just an suggestion but need a high attention. Travel Date: 15-Apr-2015, PNR: J49264245, Trip code: 2116PTRBNG, Bus no: KA-40F859, I requested driver to STOP the vehicle to urinate and also there were 3-4 ladies in the bus. But the bus was stopped in the Open place where it is very Uncomfortable for ladies. Also I heard those Ladies talking / blaming driver and conductor for not understanding their situation....
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Arun Sarangapani
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding the amount for failed transaction-Reference No OB15390842

Address:Bangalore, Karnataka

This is reference to the failed transaction -Reference No OB15390842, Today morning I tried to book a travel ticket from Bangalore to Kottayam(for 17.04.2015) but the transaction got failed and my amount of RS.1230/- has been deducted. I have no many to book further for the travel. I request you to refund the amount at the very earliest to process the same for my travel. I feel very sorry and shameful for the quality...
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R
ravehanu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON COMPLAIN TO ALLOT A BERTH TO THE FRONT BY THE CONDUCTOR

Address:Bangalore, Karnataka

I booked a berth in Non-AC sleeper from OOTY to BANGALORE for date of journey 4/4/2015, myPNR no is J49414158, trip code 1650CONBNG, berth no 16.During the booking I was told that only one berth was available.Hence I agreed and booked the ticket.But 20 minutes before the commencement of journey I asked the conductor to allot a berth to the front side if there is a cancellation as I am a 50years old man..He also agreed.And finally he told...
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Sharmila Vijay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Vulgar behavior by Conductor

Address:Bangalore, Karnataka

Hi KSRTC team I got into bus KA 57 F 497 this morning around 10:30. First of all the conductor was busy talking to driver and he did not come to take ticket. I was waiting for him and I had to call him to give me ticket after 2 stops. He asked me what I was doing without a ticket all this while and started shouting and abusing me with foul language. Unfortunately the people around me were just watching and having fun..I told him to mind...
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V
vinaya4555
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not stopped to SAGAR bus stand

Address:Bangalore, Karnataka

Dear Sir, I have booked ticket in Sagar Bus stand .This ticket from Sagar To Bangalore. The Bus scheduled at 10:30PM on date[protected].I was there at Sagar Bus stand from 10 pm till 11.45pm that day. Several time I has called to Dandeli depo conductor but his mobile no not rechable .he is not given stop in Sagar bus stand .Ticket was already reserved .bus has gone without passenger Trip code:1759DNDBNG PNR:T[protected]Dandeli...
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Hareesh7529
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not stopped though the ticket booked

Address:Bangalore, Karnataka

Dear Sir, I have booked ticket in Honnavar Bus stand .This ticket from Gerasoppa To Bangalore. The Bus scheduled at 9pm on date[protected].I was there at KPC Bus stand from 8.25 pm till 11.45pm that day. Several time I has called to Honnavar bus stand but no one responded.IT is like Cheating and waisting my precious time. These people are taking things lightly. In this case if private bus will call and take the customer with prompt...
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A
ashishpmehta
from Hyderabad, Telangana
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Refund of Cancellation Ticket

Address:Hyderabad, Andhra Pradesh

Respected Sir/Madam, My Brother Mr.Sachin Shah have booked KSRTC ticket from Bijapur to Hyderabad on 30th Jan '2015(date of journey: 8th Feb' 15) for which only I have cancelled my ticket for which refund is still due. Please process refund as early as possible.If already processed, Please let me know the details of the transaction.Out of Three Passengers, I alone have cancelled ticket. E-Ticket/Reservation Voucher PNR Number : H48245523 Date...
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vijayakumar karkal
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of Rs.1346/- and not attending calls and mails by KSRTC

Address:Bangalore, Karnataka

The KSRTC has not refunded my Rs. 1346/- for failed transaction OB 78017 OB78799 DATED 17.12.2014 till today(9.4.2015). There is no response to the e-mails. No one is attending the telephone[protected] and[protected].. If called to KSRTC customer care No[protected] they play a recorded all the staff is busy please wait. This simply repeat and no one attend call and the bill for the caller simply increases. This shows how well the KSRTC...
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K
kirti.ts
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized passengers on Rajahamsa Bus

Address:Uttara Kannada, Karnataka

matteI recently travelled from Sirsi to Bengaluru in a Rajahamsa Bus that travels through the Haveri route. Even though all the seats were full the conductor made sure to fill the bus with extra passengers who stood in aisle for a quarter part of the journey. Some of them travelled like that till Haveri and some even got down in villages along the route after that. It was a very disconcerting experience and stifling. To people who book tickets...
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Deepti Jha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsafe and rash driving , Violation of rule , Unsafe

Address:Bangalore, Karnataka

Date - 04.04.15 Venue - Lanco Devihalli Highway, Lane # 2 Time - 12:30-12:45pm Complain against drivers of - 1. KA-13 F-2074 2. KA-13 F-2151 3. KA -03 F 690 9(Have photos to confirm the number) for - a. unsafe driving practice. b. violation of rules. Detail of the incident - These three buses (Bus # 2, 3 from left side and bus # 1 from right side) intruded diagonally from both the sides of the running straight toll line. They...
+3 photos
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Address:Bangalore, Karnataka

Hi, I am writing this mail with a lot of grievance for my journey from Bangalore to Belgaum on 2nd April 2015. I had booked last seat in the bus, it was full of dust and through my complete journey I could not sleep because of the engine heat. It was choking my breathe! I am very disappointed with the way the conductor behaved when I asked him about the berth condition. He asked me who told to book me the ticket (literally). Bus number...
+6 photos
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Calvin Christopher
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted not yet refunded even after 11 working days

Address:Bangalore, Karnataka

I had submitted a complaint about the amount deducted from my account but it still hasn't been resolved by the responsible KSRTC personnel, they mentioned that it will be resolved in 7 working days but its been 11 working days and still no answer. My transaction id is (OB reference no.)OB15151088. Kindly do the needful else I'll make sure that this issue and the people involved are taken to task....
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Address:Thiruvananthapuram, Kerala

Sir My name is Sujumon working in a Pvt. Firm. Today I was travelling from Pulimathu to Trivandrum via Bus No. RSC887 Route - Karate to Trivandrum starting at 8:52 AM. It seems rash driving and when the bus reached at PMG depot for filling fuel, without considering the difficulties of passengers, they were wandering here are there and it took more than 1/2 hour to start from there. I personally asked the conductor about the delay and he...
+1 photos
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saiprathap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor abusive behaviour

Address:Bangalore, Karnataka

I have travelled in karnataka sarige bus(KA 40 F 1033) on 29/03/2015 from Bangalore to Bagepalli in the morning 05:00 AM . On the way they have stopped for about 25 minutes in Chikbalapur on the road, so, I asked the conductor why they have stopped on the road with out stopping in the bus stand so we had an argument and conductor shouted with very bad language and vulgar language(unprintable words) and asked me to get out of the bus in front...
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Calvin Christopher
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 820 withdrawn from my account but ticket not booked

Address:Bangalore, Karnataka

I had booked an e- ticket in the KSRTC web portal on 25/03/2015 from bangalore to kozhikode in Airavat Club class, the amount for the ticket ie, Rs 820 was deducted from my account but I didn't get any notification for the ticket. My transaction id was OB15151088. I kindly request the concerned officials to do the needful else I have no option other than escalating this issue. Thank you,...
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R
ravisdr.kumar
from Punalur, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly Pass not allowed for Express bus Badagi bus

Address:Bellary, Karnataka

Dear sir/Madam, I am Ravikumar G Pass No:398 Sandur to Vaddu regular working from vaddu today badagi bus haveri bus not allowed for monthly pass resh to conductor badge no1220 ask for controler not in vaddu stage talk to haveri depo manager allowed for monthly pass what correct ask order copy conductor how can give u sir, iam not a ksrtc officer am very day to day sefering for ksrtc & neksrtc. Please give me sir suggestion . What...
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