[Resolved]  KTM — servicing issue

Address:Gabgachi jodupur , Malda, 732101

Dear authority
Previously also i have complained about servicing issue at malda ktm @ planetwheels bajaj. Malda ktm showroom never keep parts of ktm. But after complaining once also they have not changed there attitude. On 8th april i gave my bike for engine repairing. But till date they are unable to make the parts available. They are complaining about transport. My bike is kept useless at service center. So if a bike is unused for 1 month and some other usses arise then who will take responsibility?
The showroom should keep parts available atleast 1 each. But they are not maintaining the availability.
Please look into the matter.
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Jun 15, 2019
Complaint marked as Resolved 
KTM Sportmotorcycle customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
KTM Sportmotorcycle Customer Care's response
Dear Mr. Choudhary,

We are in receipt of your mail, and have noted the issue as stated.

We would investigate the issue with concerned workshop.              

Our dealer service team would get in touch with you, for resolving the complaint at the earliest.

KTM India Team
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