KTM Sportmotorcycle — engine pit bolt

Address:

600006

Hello..
Im nixon (Hai. W. [protected]@gmail.com)
I had purchased a ktm duke 200 (Tn 04 au 5122) in the month of may 30 2018 from an authorised showroom (617, khivraj premises, mount road opp us embassy, anna salai, chennai, tamil nadu 600006)
My bike repairs in engine pit bolt... I have asked the showroom several times for just just engine pit bolt to repair my bike... I went there for nearly 10 times.. But they are not responding well... The staffs are talking rudely... Is this the way to treat customers? Am i mad to buy ktm?? Till now i didin get the engine pit bolt.. And their service centre also very bad.. Then whats the use of buying ktm? Or else ill fire my bike in front of the showroom.. How long time i can run for pit bolt... And also ill tell my friends not to buy ktm.. Your service is very bad... Thank you